ITAD & Refurbishment · Intake & risk

ITAD & Refurbishment without intake gaps.
FehrWatch automates serials, risk, and market value — between ERP and workbench.

ERP stays the system of record. The bench stays the bench. FehrWatch fills the gap at intake: serials, risk signals, market ranges.

  • Intake without manual lists — rows in, not spreadsheet ping-pong
  • Serial faults and risk signals at the pack table — before money leaves the table
  • Market-value indicators from device data and condition — ranges, not a price guarantee

Signal only. Human approval stays mandatory. No full ERP migration.

A. The segment

ITAD and refurbishment under load

For ITAD and refurbishment teams with high volume, multiple sites, and production pressure. ERP on one side. Pack table on the other. The gap is intake.

ERP → FehrWatch → Workbench / Workflow

B. The problem

Intake gaps cost money before the pallet is open

ERP master data is built for stock, not for a scratched tag at 18 lux. The bench still runs on lists, photos, and memory.

Intake gaps

Units arrive. Fields stay empty. The row is booked after the device has already moved.

Serial capture

Typed serials drift. Mismatched, truncated, or swapped numbers pass until a later station fails.

Damaged tags

Scratched coating, smear, low light. Camera OCR that only works on clean labels is useless here.

No market indicator

Buy or hold is decided without a range from device data and condition. The ERP SKU does not carry that.

No risk signal

Technical and commercial risk shows up after money has left the table — or after the unit is already in process.

Manual lists

Excel between warehouse and buying. Copy-paste. Version drift. No single row at the bench.

ERP master data is not enough

The ERP stays the system of record. It does not read a damaged asset tag or attach a market range to the unit on the table.

Machines don’t like excuses

Intake gaps, unreadable tags, lists that lag the pallet. The shop floor does not wait for a clean master record.

Machines Don’t Like Excuses — page 1. Workshop, pressure, no excuses at the bench.
Machines Don’t Like Excuses — page 2. FehrWatch between ERP and workbench.

C. The solution

FehrWatch closes the gap — it does not replace either side

The Other ERP: intermediate module between ERP and workbench. Process ownership stays where it already is.

Gaps, automated

Automates the gaps — intake, serials, market indicators, lists.

Risk on the device

Technical and commercial risk signals on the device before money leaves the table. Signal — no auto-buy.

OCR for damaged tags

OCR for damaged tags — fields into the row, not into a tool maze.

Market ranges

Market-based ranges and buy guidance from device data and condition. Decision support. Not a price guarantee.

Load-bearing gear

A gearbox that holds under load — not a half-finished module.

D. Intake & risk on screen

Working view: capture, row, range

Camera on the tag. Fields in the list row. Risk and market range on the same unit — before the pallet moves on.

  • Damaged tag → serial into the row
  • List import instead of a side spreadsheet
  • Risk signal and market band on the valuation screen
Camera OCR — damaged tags at the bench
Valuation — risk and market band on the unit

E. Technical depth

What runs at the bench

Four Working Views from intake to market indicators. Real FehrWatch screenshots.

Serial fault detection

Broken, mismatched, or unreadable serials at capture. Camera instead of retyping.

Risk indicators

Scan result into the row: model, serial, detected fields. Risk sits on the device, not in a side tool.

List import

Batches and inbound devices in one list. Status at intake — not a second spreadsheet.

Market-value bands

Ranges from device data and condition. Decision support. Not a purchase guarantee.

eBay.com overlay

Buy-aid on the listing. USD next to the DE product. Overlay, not a second ERP.

Plans

Monthly module between ERP and bench. No full migration. Camera OCR is add-on where tags fail.

F. Next step

Intake without gaps — on the bench, not in a slide deck

Open the workbench or request a walkthrough of intake and risk on real rows.

No credit card. Human approval stays mandatory. Market values are non-binding decision aids.